Switching to Child Paths Enhanced Parent Comms and Improved Operational Efficiency
Our Community Nurseries is led by Founder Kelly Hill, comprises Codsall Community Nursery and Wombourne Community Nursery.
Streamlining operations and improving communications
Before implementing Child Paths, the nurseries relied on another platform, which had frequent glitches and usability issues. Kelly shared, “We ended up being a guinea pig for that system, and it just wasn’t right for us.”
The need for an intuitive, cost-effective solution became clear as the team sought to streamline their operations and improve communication with parents. Before long Kelly and Stacy met Child Paths at the Nursery Management Show and were immediately impressed.
“We hit it off with them straight away. Their vision aligned perfectly with ours,” Kelly recalls. Unlike pricier competitors such as Famly or Blossom, Child Paths offered a flexible and affordable solution tailored to the nurseries’ unique curriculum and operational needs. The team decided to integrate Child Paths into both Codsall and Wombourne settings, enhancing parent engagement and administrative efficiency at each location. The onboarding process was smooth and straightforward: “The Child Paths team was fantastic – they guided us through every step. From setting up the system to ongoing training, they were always just a phone call away,” says Kelly.
Widespread adoption and rapid impact
Since implementing Child Paths, the nurseries have seen a significant boost in communication with parents. “Around 98% of our parents use the app regularly. It’s made it easier for them to stay connected with their child’s progress,” Kelly notes. “The app enables real-time updates on children's activities, reducing the need for detailed handovers at pick- up times. This means staff can focus on more meaningful conversations about a child's development.”
Other key benefits the nurseries have enjoyed include: Improved communication: instant messaging allows parents to notify the nursery of absences or ask questions quickly, especially during busy drop-off times; Streamlined administration: tasks like invoicing, managing registers, and tracking occupancy are now centralised, saving significant time and reducing the administrative burden for staff; Enhanced parental engagement: parents appreciate receiving updates on their child’s day.
Positive impact on staff and parents
Child Paths has strengthened parent relationships at ‘Our Community Nurseries’: “The app just works—it feels like it was built just for us. Our staff love how easy it is to use, and parents appreciate the quick updates.” Kelly’s advice to other nurseries? “If your current system isn’t working for you, or if you’re not using one at all, I highly recommend Child Paths. It’s been a game changer for us.”